Stolen phone: what to do in the first hour (SIM, Pix, accounts)

Mon, 26 Oct 2026 05:00:00 -0300

The phone vanishes from your hand at a traffic light, on the bus or in a bar. You can buy a new handset. What hurts is what was inside: the banking app, WhatsApp, email, password manager and the SIM card that receives every verification code. Thieves know this, and the window between the theft and the first unauthorized Pix transfer (Brazil's instant payment system) can be a matter of minutes. This guide is a first-hour playbook, in the order that matters.

Stolen Phone on Locodigital

Stolen phone: what to do in the first hour (SIM, Pix, accounts)